If you have any problems or queries concerning the Free Bet Calculator that are not addressed in the Known Issues section below, then you may find the answer in the Betting Glossary or Help pages, but if not you can either :-
If you are having a problem with the Free Bet Calculator website, then if possible please send details of the operating system (e.g. Windows 8.1), and browser that you are using (e.g. Google Chrome), along with a description of the problem you have encountered. This should allow the problem to be reproduced, and fixed where possible.
Decimal point (.) not appearing on the keyboard.
There has been a report that the decimal point doesn’t appear on the virtual keyboard when using the new bet calculator. This doesn’t seem to be a common problem, but details aren’t yet available about which devices are affected (other than they must have a touch-screen). If anyone has encountered this issue, and is able to provide any technical details about the affected device (e.g. Samsung Galaxy S5), operating system (e.g. Android 4.0) and browser (e.g. Google Chrome), then please submit them via the Feedback form, so that the problem can be reproduced and fixed (if possible).
Performance issues on older Android devices.
The best solution is to download the free Sports Bet Calculator app on Google Play. This native app is specifically designed for Android devices, so the performance issues affecting browser-based applications are avoided, leading to a significantly better user experience on older versions of Android.
The new site doesn’t work with Internet Explorer 6 or 7.
There are no plans for the new website to support these older versions of Internet Explorer. The Old Bet Calculators which are still compatible with older browsers, will remain for the foreseeable future, but since they are no longer being updated, they won’t benefit from any of the new features that will appear on the new site.
In order to access the new web pages on older versions of Windows that can’t be updated to a more modern version of Internet Explorer, it is recommended that you try either Google Chrome, or Mozilla Firefox. Both of these browsers are available to download free of charge, and will work on Microsoft Windows from XP (SP2) onwards. They are also likely to give a boost to performance, security and compatibility with this and many other websites.
1st March 2017
This release consists of minor content updates, framework upgrades, and various tweaks to reduce page sizes and optimise system performance even further.